Design & product teams In-house or online

AI with UX

Both directions in one course: designing AI features people trust — confidence, grounding, human oversight and EU AI Act obligations — and using AI in your own process without letting generated plausibility replace evidence.

Audience
Designers, PMs & engineers
Length
5 modules · half-day each
Delivery
In-house or online
Compliance
EU AI Act · GDPR aware

Who should attend together

Designers, product managers and engineers in the same room. AI features fail at the seams between those three roles more often than inside any one of them.

Legal and compliance colleagues are welcome for module 3 — usually the first conversation where the design and the obligation are discussed at the same time.

What they will be able to do

Design for uncertainty

Show confidence honestly, and design what happens when the model is wrong.

Ground the output

Evidence, sources and traceability a sceptical expert can actually check.

Place human oversight

Where approval belongs, and where a confirmation dialogue is just theatre.

Meet EU AI Act duties

Disclosure, oversight of high-risk systems and explanations in the interface, not the T&Cs.

Use AI in the process

Synthesis, prototyping and audit agents — with review norms that keep rigour.

Set team guardrails

A data boundary, agreed prompts and an escalation path for bad output.

Syllabus

Every module ends with work applied to the team's own product, not a case study from someone else's company.

01
Designing for probabilistic systems
What changes when the system is sometimes wrong: confidence, uncertainty, fallbacks and graceful failure.
02
Trust patterns
Grounding and citation, evidence trails, disagreement affordances, and the difference between explaining and reassuring.
03
Compliance by design
EU AI Act obligations — AI disclosure, human oversight for high-risk systems, actionable explanation — plus GDPR automated-decision rights, mapped to interface decisions.
04
Agentic & conversational UX
Multi-step autonomous flows: scoping authority, showing progress, interrupting safely, and designing the approval moment.
05
AI inside the design process
Research synthesis, rapid prototyping and audit agents — what to automate, what to keep human, and the norms that make it stick.

What teams leave with

An AI pattern library

Documented patterns for confidence, grounding, oversight and failure — specific to your product, not generic examples.

A compliance checklist

EU AI Act and GDPR obligations expressed as design requirements a team can review against before release.

An agreed workflow

Where AI enters your own process, the data boundary it respects, and how output gets reviewed.

Not legal advice — the compliance module translates published obligations into design practice and should be reviewed alongside your own counsel.